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BEFORE YOU PLACE YOUR ORDER
How much does the shipping cost?
How long will it take to ship my order?
How do I use my discount code?
Why has my discount code not been applied?
Where can I find size guides?
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MODIFYING OR CHANGING AN ORDER
How can I modify my order?
How can I change my shipping address?
SHIPPING & DELIVERY
When will my order process and ship?
My tracking number doesn't work, what should I do?
The tracking information for my order hasn’t been updated in several days. Is there something wrong?
I've moved and tried using the forwarding service to my new address but I did not receive it?
My order shows it is being returned to sender, what now?
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What payment methods do you accept?
What's your store currency? Why my card was charged a different amount from on the bill?
Why is my card getting declined?
How secure is my payment?
Why was I charged an international fee for my order?
Why have I not received an order confirmation?
I am missing items from my order.
Why was my order shipped separately?
My order arrived damaged/broken/defective.
I received the items that are not as described.
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Will I be charged with customs and taxes?